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Delayed Flight? What are your rights?

Delayed Flight? What are your rights?

If you’re one of the many people in Ireland who take a flight each year, you may have experienced being delayed once in a while.

Being delayed can be incredibly stressful, annoying and worrying – but do you know your rights? Whether you’re entitled to anything depends on two things – the length of the delay and the distance of your journey. Make sure to read below to find out what you could be eligible for if the worst scenario happens on your next trip. Don’t get caught out!

Delayed less than two hours?

Unfortunately, The Commission for Aviation Regulation states that you will be unable to claim any form of compensation if your flight is delayed by less than two hours. Although a delay of any kind is incredibly frustrating, there’s not a lot you can do in this instance.

What’s the distance of your journey?

1500km or less: For delays of two hours of more, you will be allowed to claim.
1500km or more within EU countries: You need to be delayed for three hours or more to claim.
1500km to 3500 km outside the EU: You will need to be held up for three hours or more.

With all other flights, it will need to be a delay of four hours or more in order to claim.

What are you entitled to if you qualify above? The airline will have the following duty of care to you:

• Two phone calls or emails for free
• Regular updates from the airline, keeping you informed.
• Complimentary meals and refreshments
• Free overnight stay in a hotel if needed, along with transfers between the hotel and airport.
• With lengthy delays of five hours or more, you can be reimbursed for the full cost of the ticket if you wish.

How about compensation?

If you are wondering if you will be compensated, you need to be aware you have to be delayed for at least three hours, and it depends on how far you were planning to travel.

1500km or less: €250 could be yours.
1500km – 3500km and EU flights 1500km and over: €400 could be paid to you.
3500km or more and three to four hours late: You could put in a claim for €300.
3500km or more and at least four hours late: €600 is your entitlement.

Unfortunately, if the airline can prove that the delay was caused by circumstances which were completely unavoidable, then you won’t be compensated at all.

Final points…

Make sure you check into your flight on time and that you have a valid ticket – or you won’t be able to claim for anything at all!

Hopefully this article has proven helpful to you and you are now more clued-up on your rights when it comes to flight delays. If you think you might be eligible to make a claim, why not get in touch with us today? You could be entitled to a lot of money!

Share this article with your friends, family and colleagues too, to prevent them from getting caught out!


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